Privacy Policy
Last updated November 3, 2026
Magnolia Design Co. (“Magnolia,” “we,” “us”) respects your privacy. This policy explains what information we collect when you shop with us, join as a Creator or Affiliate, fill out one of our forms, or visit our websites, and how we use it.
What we collect
- Contact details you give us, such as your name, email address, phone number and mailing address.
- Order details, such as what you bought, your billing and shipping address, and your order history. Card payments are processed by our payment providers; we do not store your full card number.
- Account details if you join as a Creator or Affiliate, such as your sponsor, your shop link name and what you need to receive commissions and tax forms.
- Form answers when you fill out a form on our websites or on Facebook or Instagram.
- Website and ad activity, such as pages you visit and links you click, collected with cookies and similar tools, including the Meta Pixel.
How we use it
- To process and ship your orders and run your Craft Club subscription.
- To set up and support your Creator or Affiliate account and pay commissions.
- To answer your questions and follow up when you ask us to contact you.
- To send you emails and text messages about products, offers and our programs. You can opt out at any time.
- To improve our websites and show you relevant ads, including on Facebook and Instagram.
- To meet legal, tax and accounting requirements.
Who we share it with
We do not sell your personal information. We share it only as needed to run our business:
- Your Creator or Affiliate. If you shop through a Creator or Affiliate, they can see your name, contact details and orders so they can support you.
- Service providers who work for us, such as payment processors, shipping carriers, our shopping cart and back-office platform, email and text message providers, customer support tools and sales tax services.
- Advertising platforms, such as Meta (Facebook and Instagram), to measure and deliver our ads. When we use a customer list for advertising, contact details are encrypted (hashed) before they are shared.
- When required by law, or to protect the rights and safety of Magnolia, our customers and others.
Your choices
- Emails: click “Unsubscribe” at the bottom of any marketing email.
- Text messages: reply STOP to any text message.
- Ads: you can adjust your ad preferences in your Facebook and Instagram settings, and block or delete cookies in your browser.
- Your information: email us to ask what information we have about you, or to correct or delete it. We may keep some records when the law requires it, such as order and tax records.
Keeping your information safe
We use reasonable safeguards to protect your information. No method of sending or storing data online is completely secure, so we cannot guarantee absolute security.
Children
Our websites and programs are not intended for children under 13, and we do not knowingly collect information from them. Creators and Affiliates must be 18 or older.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact us
Magnolia Design Co.
321 Indian Trail Rd. North, Indian Trail, NC 28079
support@magnolia-designco.com · (970) 404-5383
